OUR QUALITY POLICY
Tri Star Metals, LLC – Our quality policy, as stated in the following paragraph shall guide our actions and direct our resources:
Our team, which consists of our valued associates and suppliers is committed to safely and profitably manufacturing and distributing stainless, aluminum & nickel alloy materials through continually improving our processes and products, and the effectiveness of our quality management system. Our goal is to meet or exceed the expectations of our customers.
We shall work to continuously improve our capability to provide products and services meeting or exceeding our customer’s requirements. This will be accomplished by focusing on the following performance objectives:
1. Maintaining an industry leading safety record.
2. Maintain profitability through improving production efficiencies.
3. Improving on-time delivery to our customers.
4. Improving customer satisfaction as measured by customer rejections.
5. Improving first pass yield by reducing in process quality holds.